New Login Process - Multiple Site Access

Created by Ivy Thompson, Modified on Tue, 19 Aug at 2:18 PM by Ivy Thompson

Introduction

We’ve updated the login process for Admin Users who have access to multiple sites.
The key change is that after entering your login details, you will now be asked to select a site from a list before accessing the platform.

Who will use this feature?
All Colateral Admin Users with access to multiple sites.


Step-by-Step Guide

  1. Access the Login Page

    • Go to the Colateral login URL provided by your organisation.

  2. Enter Your Email Address

    • Type your registered email address into the login field.

    • Click Continue.

  3. Enter Your Password

    • Once your email is confirmed, the password field will appear.

    • Enter your password.

  4. Choose Your Site (New step)

    • If you have access to multiple sites, a list will appear.

    • Select the site you want to access.

  5. Select Login

    • Click Login to proceed.

  6. Access the Home Page

    • You will be redirected to the main home page.

    • This part of the process remains unchanged – you will see the same familiar dashboard as before.

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